At Punched Coffee, we are committed to giving you the best experience. To make this possible, we collect and use personal data in accordance with the Philippine Data Privacy Act of 2012. This notice explains what we gather, why we gather it, how we use and share it, and your rights.

We collect the information you provide during signup and onboarding: names, contact details, IDs, and payment information. We also gather technical data—like IP addresses, device and browser details, cookies, and activity logs—to keep our platform running smoothly and securely.

We use your data to create and manage your account, verify identities, process payouts, generate analytics, and notify you of important updates. We rely on your consent, contractual necessity, legal obligations, and our legitimate business interests to process your information.

We share personal data only with trusted partners —service providers such as payment processors or cloud hosts, professional advisors, and government agencies when required by law. Third parties are strictly bound by confidentiality agreements and strict data protection standards.

We store your data with secure and stringent protection measures and retain it only as long as needed to deliver our services, comply with legal requirements, or defend legal claims—typically up to five years after your last interaction. After that, we securely delete or anonymize it.

Under the Data Privacy Act, you have the right to access, correct, erase, block, or port your data; to object to certain uses; and to withdraw consent. To exercise these rights or ask any questions, email our Data Protection Officer at privacy@punchedgroup.com.

You may access our full Privacy Policy here.